Patient Cancellations: Effective Handling Tips

Every healthcare provider faces it: a patient cancels their appointment at the last minute, or doesn’t show up at all. While cancellations may seem like an inevitable part of medical practice, their financial and operational impact is substantial. Industry reports estimate that missed appointments cost the U.S. healthcare system around $150 billion annually, with physicians […]
Cystoscopy CPT Codes: A Guide for Billing Experts

Accurate CPT coding is the cornerstone of effective medical billing. Within urology, cystoscopy procedures are among the most frequently performed, and their coding presents unique challenges. Cystoscopy is used both diagnostically and therapeutically, which means coding errors can have significant financial and compliance consequences. For billing experts, getting cystoscopy coding right is critical, not just […]
Diagnosis Pointers: Accurate Billing Made Simple

Have you ever had a claim denied because the diagnosis didn’t seem to “match” the procedure? If so, you’re not alone. One of the most misunderstood, yet absolutely critical elements of medical billing is the diagnosis pointer. Misusing this small detail can derail claims, frustrate providers, and stall revenue. In today’s highly regulated healthcare environment, […]
Inside the Florida Behavioral Health Conference With Cadence Collaborative

When it comes to supporting providers, Cadence Collaborative knows that the challenges extend far beyond the exam room. At this year’s Florida Behavioral Health Conference, our team experienced firsthand the innovation, conversations, and community that are shaping the future of behavioral health. It was our first time attending the event, and it won’t be the […]
New Patient Billing: Tips for Seamless Claims

When a new patient walks through your doors, your focus is naturally on delivering excellent care. But behind the scenes, the billing process begins—and mistakes made during the very first encounter can cause denials, delayed payments, and unnecessary administrative headaches. In fact, studies show that front-end errors in demographics, eligibility, or authorizations are among the […]
96374 CPT Code: Everything You Need to Know

There you are, coffee in hand, staring at yet another denied claim, fighting that nagging thought: ‘I was sure I billed it correctly’. At Cadence Collaborative, we’ve heard that same sigh of frustration from providers, office managers, and billing teams across the country. And more often than you’d think, the troublemaker hiding in plain sight […]
Modifier 52 vs. 53: Which One to Use and When

If you manage a medical practice, clinic, or healthcare facility, you already know that modifiers in medical billing and coding can be tricky. Sometimes they’re straightforward, and other times… they feel like they were invented just to test your patience. Two of the most confusing? Modifier 52 and Modifier 53. They look similar on paper; […]
Telehealth vs. Telemedicine: Know the Difference

The rise of virtual care has changed how patients access health services and how providers deliver them. But even as remote healthcare becomes the norm, one thing remains unclear for many: what’s the actual difference between telehealth and telemedicine? That question isn’t just about semantics. It can impact how services are delivered, how they’re coded, […]
Cadence Collaborative at the 36th Annual HomeCareCon

Cadence Collaborative recently attended the 36th Annual HomeCareCon hosted by the Home Care Association of Florida (HCAF). As a company focused on delivering smarter medical billing and revenue cycle management (RCM) solutions, we see industry events like this as a chance to stay close to the people we serve and the problems we’re helping them […]
Modifier SA: Understanding Its Role in Medical Billing

Just when you think you’ve figured out the right codes, a small detail like Modifier SA shows up and throws everything into question. Maybe you’ve seen it on a claim. Maybe someone on your team brought it up during an audit. Or maybe you’ve avoided it completely, hoping it doesn’t apply to your practice. But […]