Cadence Collaborative recently attended the 36th Annual HomeCareCon hosted by the Home Care Association of Florida (HCAF).
As a company focused on delivering smarter medical billing and revenue cycle management (RCM) solutions, we see industry events like this as a chance to stay close to the people we serve and the problems we’re helping them solve.
This was our second year at HomeCareCon, and we came with a clear purpose.
We wanted to reconnect with current clients, meet new providers face-to-face, and gather insights that help us improve both our services and the outcomes we help drive.
These conversations and sessions reinforced exactly why we do what we do, so healthcare organizations can operate more efficiently, stay compliant, and focus more on patient care.
Why We Returned to HomeCareCon
We didn’t just attend to be visible. We came to be present. The value of showing up, really showing up, is something we believe in deeply. That’s why HomeCareCon stood out once again.
It gave us the space to strengthen relationships, hear providers’ stories directly, and get a better sense of the challenges and opportunities shaping home health in 2025.
From collaborating with current clients to connecting with provider groups we hadn’t met before, every interaction helped us grow as a partner in this space.
How HomeCareCon Supported Our Mission in the RCM Industry
HomeCareCon offered the perfect combination of educational sessions, peer collaboration, and a closer look at the tools shaping the future of home care.
Each experience reinforced our mission: to help providers run stronger, simpler, more compliant operations through strategic billing support.
The conference also reminded us how important it is to keep evolving. The providers we serve are navigating new regulations, payer demands, and technology shifts.
Our job is to meet those moments with clarity, consistency, and smart solutions. And events like this help us do exactly that.
Challenges That Stood Out Across Sessions
In many of the sessions, providers shared familiar frustrations, issues we hear about regularly in our work with home health agencies. Navigating complex payer rules. Keeping up with regulatory changes. Addressing claim denials caused by small documentation gaps.
These are the realities teams are facing every day.
There was also a strong emphasis on improving credentialing workflows and tightening up eligibility verification to prevent revenue leaks before they start.
We know how critical these areas are, and we’re continuing to develop tools and strategies to support them.
Trends and Tools That Inspired Us
One of the most exciting takeaways from HomeCareCon was seeing how much momentum there is behind innovation.
From automation platforms that reduce manual errors to integrated billing systems that improve communication between payers and providers, it’s clear the industry is leaning into smarter technology.
This aligns closely with where Cadence Collaborative is headed.
We’re actively exploring ways to incorporate more automation, better analytics, and streamlined workflows into the services we provide, because what helps providers move faster and cleaner also helps patients receive better care.
Applying What We Learned to Strengthen RCM Services
Every insight we brought back from HomeCareCon is shaping how we move forward. From refining documentation support to integrating more automation into our claims workflows, we’re turning key takeaways into action.
Our goal is to enhance the services our clients already rely on, especially in areas like eligibility verification, credentialing, and claim accuracy.
We’re also exploring new tools that can improve data quality and speed up the revenue cycle from start to finish.
HomeCareCon gave us clarity on what matters most to providers right now. And we’re responding with solutions that are practical, scalable, and aligned with the realities of day-to-day operations.
Conversations That Shaped Our Perspective
While Cadence didn’t lead any formal sessions this year, our team was actively engaged in one-on-one conversations throughout the conference.
We spent time with providers discussing what’s working, where the pain points are, and what support they really need from a revenue cycle partner.
These conversations helped us identify opportunities to customize our services even further.
Whether it was helping agencies build cleaner documentation practices or untangling claims issues tied to payer-specific quirks, the dialogue was honest and incredibly valuable.
What Providers Shared at Our Booth
One of the most common concerns we heard at our booth centered around credentialing delays. Many agencies are still struggling with slow turnaround times, a lack of transparency, and outdated systems that make onboarding new clinicians harder than it needs to be.
We also heard a lot about claim denials tied to missing or inaccurate information, issues that create unnecessary revenue gaps and staff frustration.
These aren’t isolated problems. They’re part of broader patterns that reinforce the need for proactive, detail-oriented billing support.
That’s exactly where Cadence comes in. And hearing these stories in person gave us even more motivation to deliver solutions that make the process smoother from start to finish.
Building New Relationships for What Comes Next
HomeCareCon also opened the door to exciting new partnerships.
We’ve already begun follow-up conversations with agencies we met at the event, and we’re exploring collaborations with consultants and provider groups that can expand the impact of what we offer.
As the RCM landscape evolves, we know that working together, with the right partners, creates better outcomes for everyone. These connections have the potential to help us scale our services in smarter ways, and we’re excited about what’s ahead.
Reinforcing Our Commitment to the Home Care Community
What stood out most during HomeCareCon wasn’t just the content of the sessions or the technology being showcased. It was the conversations.
The candid, honest exchanges with agency leaders who are doing their best every day to provide care in a challenging, ever-changing environment.
Those moments reminded us why our work matters. Helping organizations reduce billing errors, stay compliant, and keep revenue flowing isn’t just about numbers. It’s about enabling better care and creating space for providers to focus on patients, not paperwork.
Every story we heard validated the direction we’re heading and reaffirmed our mission to be a trusted, flexible partner for home health agencies navigating complex RCM demands.
Cadence Collaborative Will Be Back at HomeCareCon Next Year
HomeCareCon continues to be one of the most meaningful events we attend, not just for the insights we gain, but for the relationships we build with the providers we serve. It’s where we hear directly from the home care community, what’s working, what’s broken, and where support is most needed.
These conversations fuel the way we shape our services and reinforce our role as a trusted partner in revenue cycle management.
We’re proud to be part of this space, and we’re committed to showing up, listening, and leading with solutions that matter.
That’s why Cadence Collaborative will be back at HomeCareCon next year, ready to connect, collaborate, and continue helping agencies move forward with clarity and confidence.
A Final Word for the HCAF Community
To the providers, partners, and organizers we met at HomeCareCon 2025: thank you. Your honesty, insights, and energy pushed us to think deeper and work smarter.
Cadence Collaborative remains committed to being more than a billing vendor. We’re here as a strategic extension of your team.
Whether you’re looking to fix credentialing delays, cut denial rates, or strengthen your documentation process, we’re ready to help you build something stronger.
If you’d like to learn more about how we support home care agencies with medical billing, RCM services, and claims compliance, we’d love to connect.Let’s keep the conversation going. Contact us today!
